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ADSL2+ Gateway with VoIP (AG310)
• High-speed ADSL2/+ Modem
• Built-in Router and 4-port Switch
• Reduce voice services costs by automatically routing PSTN telephone calls to a VoIP service provider via your ADSL broadband connection
Support Sections
Guide Me provides step-by-step solutions and troubleshooting tips. FAQs are frequently asked product questions. Select Downloads for user guides and firmware updates.
- Overview
- Guide Me
- FAQs
- Product Information
- Finding the model and the serial number of your Linksys device
- Checking the Annex and Model Number of a Linksys ADSL gateway
- List of Internet Service Provider (ISP) Settings
- Setting up your gateway
- Setting Up an ADSL Gateway with ADSL Internet
- Configuring a gateway with PPPoE or PPPoA connection
- Setting Up an ADSL Gateway with a Static IP Account
- Setting-Up a VPN Tunnel on a ADSL Gateway
- Setting-up DDNS Service on the Linksys ADSL Gateway
- Enabling Remote Access on an ADSL Gateway
- Downloading the latest drivers or firmware from Linksys support site
- Connecting devices on a Linksys ADSL gateway
- Checking the computer’s connection to the Internet
- Advanced Troubleshooting
- Accessing the Linksys gateway’s web-based setup page
- Encountering difficulties accessing the gateway’s web-based setup page
- Changing the Linksys ADSL gateway’s password
- Resetting the Linksys ADSL gateway to factory default
- Upgrading the ADSL gateway's firmware
- Configuring Advanced Routing Feature on a Router/Gateway
- Difference between Port Forwarding and Port Triggering
- Setting up port range forwarding on Linksys wireless-N routers and gateways
- DSL light blinking or not lit on an ADSL gateway
- Blinking Power LED on a Linksys gateway
- Product Information
- Finding the model and the serial number of your Linksys device
- Checking the Annex and Model Number of a Linksys ADSL gateway
- List of Internet Service Provider (ISP) Settings
- Setting up your gateway
- Setting Up an ADSL Gateway with ADSL Internet
- Configuring a gateway with PPPoE or PPPoA connection
- Setting Up an ADSL Gateway with a Static IP Account
- Setting-Up a VPN Tunnel on a ADSL Gateway
- Setting-up DDNS Service on the Linksys ADSL Gateway
- Enabling Remote Access on an ADSL Gateway
- Downloading the latest drivers or firmware from Linksys support site
- Connecting devices on a Linksys ADSL gateway
- Checking the computer’s connection to the Internet
- Configuring TCP/IP settings to install a Linksys ADSL Gateway Using MAC OS X
- Advanced Troubleshooting
- Accessing the ADSL Gateway’s web-based setup page using a Mac® computer
- Encountering difficulties accessing the gateway’s web-based setup page
- Changing the Linksys ADSL gateway’s password
- Resetting the Linksys ADSL gateway to factory default
- Upgrading the ADSL gateway's firmware
- Cascading (Connecting) a Linksys ADSL gateway to a Linksys router
- Configuring Advanced Routing Feature on a Router/Gateway
- Difference between Port Forwarding and Port Triggering
- Setting up port range forwarding on Linksys wireless-N routers and gateways
- DSL light blinking or not lit on an ADSL gateway
- Blinking Power LED on a Linksys gateway
- Forums
-
IPv6 Mentioned in AG310 Release Notes
I found the setting in the end. It wasn't on the security tab at all, it was on the setup tab under basic setup. If...
-
AG310 Voice Problem
Here in Australia my AG310 behaved exactly the same - working perfectly for about two months, then losing the voice...
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AG310 - VoIP Clock Problem
Hi, I did open a case with Linksys, they took note of the problem, but then "nothing happened", this was months...
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Publish PPTP Server on AG310
Yes might be possible the upgraded firmware have more advanced options for configuration .... Try to upgrade the firmware...
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SPA9000 CWFD, CFB, CFNA
yup i have "9" in there but it still doenst work. When you say you have a similar setup do you have the...
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Port forwarding questions
Finally figured out that it is an issue with the ports being blocked from my workplace, which is where I was trying to connect...
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Block specific external ip address
Not possible.1. Unless you forward a port the server can't be accessed anyway.2. If you forward a port to the server set...
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Auto DHCP and Static IP together
Definitely! That's the usual practice, if you have devices that needs port forwarding you set static IP address on it. Just...
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File sharing with AVG 8.5 FW doesn't work
I had a similar problem, and it turned out to be because I didn't create a new profile in the Firewall in AVG 8.5 Internet...
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VPN connection Problem
The port forwarding is under the Applications Gaming then Port Range Forward. The application filed can be anything you...
- Downloads
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E-Series
Step 1:
Look at the top of the device.Step 2:
The model number should be found under the CISCO logo.NOTE: The images may vary depending on the exact model number of your Linksys product. The serial number is located underneath the device. If there is no version number beside the model number, it means that it is a version 1.
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Blue and Black
Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is WRT54G ver 6.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Silver
Step 1:
Look at the side panel of the router when it is standing vertically.Step 2:
You should find the model number on the sticker. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRT54GX4.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Wireless Routers with Voice Ports
Step 1:
Look at the side panel of the router when it is standing vertically.Step 2:
You should find the model number on the sticker. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRTP54G V.2.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Wireless VPN Routers
Step 1:
Look at the side panel of the router when it is standing vertically.Step 2:
You should find the model number on the sticker. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRV54G.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Blue and Black
Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is BEFSR41 ver.4.1.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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PC Card or Card Bus
Step 1:
If your adapter is already connected to the computer, shut down your computer and remove the adapter.Step 2:
You should find the model number on the device itself. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WPC54G ver.7NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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PCI Adapter
Step 1:
If your adapter is already connected to the computer, shut down your computer and remove the adapter.Step 2:
You should find the model number on the device itself. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WMP54G ver.4.1.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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USB Wireless Adapter
Step 1:
Look for the sticker around the device.Step 2:
You should find the model number on the sticker. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WUSB54G ver.4.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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PCI Adapters
Step 1:
If your adapter is already connected to the computer, shut down your computer and remove the adapter.Step 2:
You should find the model number on the device itself. Please take note of the exact model number and version. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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SE Switches
Step 1:
Look at the top of the device.Step 2:
The model number should be found under the CISCO logo.Step 3:
Take note of the exact model number and version of your product. The serial number is located underneath the device. In this example, the model number of the device is SE1500.NOTE: The images may vary depending on the exact model number of your Linksys product. If there is no version number beside the model number, it means that it is a version 1.
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Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number.
-
Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is NMH410.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is DMC250.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
- Videos
- Live Chat
Guide Me
Get quick solutions and troubleshooting tips.
Hot Topics
Frequently asked questions
Frequently Asked Questions for various Operating Systems
Forums
Downloads
Please ensure you select the correct hardware version as not all downloads are compatible with your device.
Free Software notice for certain products, click here.
Firmware
10/12/2007
Ver.1.00.04 (Annex A)
Download
4.54 MB(Firmware)
Release Notes
How to find your model or serial number
To find model or serial numbers, choose your device below.
WIRELESS ROUTERS AND ACCESS POINTS
WIRED ROUTERS
WIRELESS ADAPTERS
WIRED ADAPTERS
SWITCHES
BRIDGES
MEDIA HUB
WIRELESS HOME AUDIO
Forums
-
IPv6 Mentioned in AG310 Release Notes
I found the setting in the end. It wasn't on the security tab at all, it was on the setup tab under basic...
-
AG310 Voice Problem
Here in Australia my AG310 behaved exactly the same - working perfectly for about two months, then...
-
AG310 - VoIP Clock Problem
Hi, I did open a case with Linksys, they took note of the problem, but then "nothing happened",...
Guide Me
Get quick solutions and troubleshooting tips.




