Close

Sign Out

Are you sure you want to sign out?


Close

Privacy Policy

Close

Temporarily Unavailable

We expect to be back online shortly. Please check back for updates. We apologize for the inconvenience and appreciate your patience.
Close

Message

The Site is Temporarily Unavailable. We expect to be back online shortly. Please check back for updates. We apologize for the inconvenience and appreciate your patience.
Close

Warning

You will be redirected to COUNTRY site. Do you want to continue?

Close

Warning

The selected product is not available in COUNTRY

Close

Enter Your Information

Register now, enter your information.

Required *

AjaxProcessing
Yes, send me communications about Cisco's consumer products, including special offers, how to get the most from my product(s) and new product information. Privacy Policy

Submit Cancel

Close

Enter Your Password

According to our records you are a registered user.
Please enter your password to continue.

AjaxProcessing

Submit Cancel

Forgot your password?

Close

User Name Taken

According to our records, the email address and password you entered is registered with another social ID provider. Please sign in using the correct social ID provider.

Continue

Valet Support

Cisco Connect Software

Cisco Connect software provides a step-by-step setup wizard that will have your computer connected wirelessly in minutes. Cisco Connect offers powerful tools for managing your wireless network such as security settings, Guest Access, Parental Controls and Advanced Settings. Cisco Connect is included with every Valet Hotspot.

Support Sections

Guide Me provides step-by-step solutions and troubleshooting tips. FAQs are frequently asked product questions. Select Downloads for user guides and firmware updates.

  • Overview
  • Guide Me
  • FAQs

    • Frequently asked questions

    Frequently Asked Questions for various Operating Systems

  • Forums

    • Forums


  • Downloads

    • Downloads

    Please ensure you select the correct hardware version as not all downloads are compatible with your device.

    Free Software notice for certain products, click here.

    Where's my model number?

    License Agreement
    Close

    How to find your model or serial number

    To find model or serial numbers, choose your device below.

    VALET HOTSPOTS

    •  

      Step 1:
      Flip the device over.

      Step 2:
      You should find the model number on the sticker underneath the device. Please see the example.

      Step 3:
      Take note of the exact model number and version of your product. The serial number is located right underneath the model number. In this example, the model number of the device is M20.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      54/921/modelnumber_valet.jpg

    WIRELESS ROUTERS AND ACCESS POINTS

    • E-Series

      Step 1:
      Look at the top of the device.

      Step 2:
      The model number should be found under the CISCO logo.

      NOTE: The images may vary depending on the exact model number of your Linksys product. The serial number is located underneath the device. If there is no version number beside the model number, it means that it is a version 1.

      896/29/E3200-ModelNumber.jpg
    • Blue and Black

      Step 1:
      Flip the device over.

      Step 2:
      You should find the model number on the sticker underneath the device. Please see the example.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is WRT54G ver 6.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      373/442/WRT54G_modelnumber,0.jpg
    • Silver

      Step 1:
      Look at the side panel of the router when it is standing vertically.

      Step 2:
      You should find the model number on the sticker. Please see the example.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRT54GX4.

      145/317/WRT54GX4_modelnumber,0.jpg
    • Wireless Routers with Voice Ports

      Step 1:
      Look at the side panel of the router when it is standing vertically.

      Step 2:
      You should find the model number on the sticker. Please see the example.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRTP54G V.2.

      727/168/WRTP54G_Modelnumber,0.jpg
    • Wireless VPN Routers

      Step 1:
      Look at the side panel of the router when it is standing vertically.

      Step 2:
      You should find the model number on the sticker. Please see the example.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRV54G.

      563/677/WRV54G_modelnumber,0.jpg

    WIRED ROUTERS

    • Blue and Black

      Step 1:
      Flip the device over.

      Step 2:
      You should find the model number on the sticker underneath the device. Please see the example.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is BEFSR41 ver.4.1.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      869/1020/BEFSR41_modelnumber,0.jpg

    WIRELESS ADAPTERS

    • PC Card or Card Bus

      Step 1:
      If your adapter is already connected to the computer, shut down your computer and remove the adapter.

      Step 2:
      You should find the model number on the device itself. Please see the example.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WPC54G ver.7

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      548/368/WPC54G_modelnumber,0.jpg
    • PCI Adapter

      Step 1:
      If your adapter is already connected to the computer, shut down your computer and remove the adapter.

      Step 2:
      You should find the model number on the device itself. Please see the example.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WMP54G ver.4.1.

      84/351/WMP54G_Modelnumber,0.jpg
    • USB Wireless Adapter

      Step 1:
      Look for the sticker around the device.

      Step 2:
      You should find the model number on the sticker. Please see the example.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WUSB54G ver.4.

      33/923/WUSB54G_modelnumber,0.jpg

    WIRED ADAPTERS

    • PCI Adapters

      Step 1:
      If your adapter is already connected to the computer, shut down your computer and remove the adapter.

      Step 2:
      You should find the model number on the device itself. Please take note of the exact model number and version. Please see the example.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      120/589/LNE100TX_modelnumber,0.jpg

    SWITCHES

    • SE Switches

      Step 1:
      Look at the top of the device.

      Step 2:
      The model number should be found under the CISCO logo.

      Step 3:
      Take note of the exact model number and version of your product. The serial number is located underneath the device. In this example, the model number of the device is SE1500.

      NOTE: The images may vary depending on the exact model number of your Linksys product. If there is no version number beside the model number, it means that it is a version 1.

      219/245/SE1500_ModelNumber1.jpg

    MEDIA HUB

    •  

      Step 1:
      Flip the device over.

      Step 2:
      You should find the model number on the sticker underneath the device. Please see the example.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is NMH410.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      944/865/NMH410_modelnumber,0.jpg

    WIRELESS HOME AUDIO

    •  

      Step 1:
      Flip the device over.

      Step 2:
      You should find the model number on the sticker underneath the device. Please see the example.

      Step 3:
      Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is DMC250.

      NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.

      665/884/DMC250_modelnumber,0.jpg
  • Videos

    • CCSV Videos

  • Live Chat
    • Close

    Live Chat

    Processing... Please Wait


    Welcome to Live Chat Support!

    * Required Field

    First Name requires a value
    Last Name requires a value
    Phone Number requires a value
    Phone Number does not seem to be valid
    Email Address requires a value
    Email address does not seem to be valid
    Please choose your Country
    Product requires a value

    Submit

    For Home Entertainment (AV) Support, please call (866) 509-7452. USA only.

Guide Me

Get quick solutions and troubleshooting tips.

Forums


See All Forum Topics

Live Chat

Chat with a professional technician 24/7

Access Live Chat

Frequently asked questions


Customer Service

Videos

Close

License Agreement

Accept

Do Not Accept

Close

Confirmation

Are you sure you want to remove this product?

Cancel Yes