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Contact Us

Technical Support, Customer Service, and Product Replacements (RMA)

Please know your product type, model, serial number and software version before calling. Need help?

Please also provide your ISP data (provider name, login, password) if needed to get connected. If you are looking for other ISP settings click here.

If you are looking for warranty information please click here. For warranty FAQ click here.

Austria
Tech Support
01 20609 1158
Presales
01 20609 1159
Support in German
12 PM to 8 PM Mon-Fri CET
RMA
01 20609 1158
Support in German
12 PM to 8 PM Mon-Fri CET
Warranty or RMA Support in English
12 PM to 10 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Belgium
Tech Support
022 008 298
Presales
022 008 299
Support in French
12 PM to 10 PM Mon-Fri CET
RMA
022 008 298
Support in French
12 PM to 10 PM Mon-Fri CET
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Bulgaria
Tech Support & Presales
0080 01 16 44 75
Support in Russian
9 AM to 6 PM Mon-Fri CET
 
10 AM to 7 PM Mon-Fri Local Time
RMA
0080 01 16 44 75
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Denmark
Tech Support
43 68 22 10
Presales
43 68 22 11
Support in Danish
9 AM to 6 PM Mon-Fri CET
RMA
43 68 22 10
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Finland
Tech Support & Presales
09 72 519 251
Support in English
24/7/365
RMA
09 72 519 251
Support in English
10 AM to 7 PM Mon-Fri CET
France
Tech Support
08 25 54 01 11*
Presales
01 57 32 35 18
Support in French
12 PM to 10 PM Mon-Fri CET
RMA
08 25 54 01 11*
Support in French
12 PM to 10 PM Mon-Fri CET
Support in English
10 AM to 7 PM Mon-Fri CET

* Numéro Indigo (0,15 Euros TTC/minute depuis un poste fixe France Telecom ou coût lié à votre opérateur)

 

Tech support is available in English 24/7/365

Germany
Tech Support
069 170776717
Presales
069 51709746
Support in German
12 PM to 8 PM Mon-Fri CET
RMA
069 170776717
Support in German
12 PM to 8 PM Mon-Fri CET
Warranty and RMA Support in English
12 PM to 10 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Greece
Tech Support & Presales
0800 4414 6694
Support in English
24/7/365
RMA
0800 4414 6694
Support in English
10 AM to 7 PM Mon-Fri CET
Hungary
Tech Support & Presales
06 1777 9259
Support in Hungarian
9 AM to 6 PM Mon-Fri CET
RMA
06 1777 92594
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Ireland
Tech Support & Presales
01 524 5362
Support in English
24/7/365
RMA
01 524 5362
Support in English
10 AM to 7 PM Mon-Fri CET
Italy
Tech Support
02 914 833 73
Presales
02 914 833 74
Support in English
12 PM to 10 PM Mon-Fri CET
RMA
02 914 833 73
Support in English
10 AM to 10 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Netherlands (English Support)
Tech Support (24x7)
0900 564 6000*
Presales
020 206 1522
12 PM to 10 PM Mon-Fri CET
Returns
0900 564 6000*
10 AM to 10 PM Mon-Fri CET

* 0,20 euro/minute from a KPN landline. This may differ if you are calling from a mobile phone or a different provider.

 

Telephone support is only available in English.

Norway
Tech Support
241 59849
Presales
241 59851
Support in English
24/7/365
RMA
241 59849
Support in English
10 AM to 7 PM Mon-Fri CET
Poland
Tech Support & Presales
22 306 00 70
Support in Polish
9 AM to 6 PM Mon-Fri CET
RMA
22 306 00 70
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Portugal
Tech Support
217 616 222
Presales
217 616 223
Support in English
24/7/365
RMA
217 616 222
Support in English
10 AM to 7 PM Mon-Fri CET
Romania
Tech Support & Presales
0800 833 054
Support in English
24/7/365
RMA
0800 833 054
Support in English
10 AM to 7 PM Mon-Fri CET
Russia
Tech Support & Presales
8 800 200 09 02
Support in Russian
12 PM to 9 PM Mon-Fri MSK
 
8 AM to 5 PM Mon-Fri CET
 
Slovenia
Tech Support & Presales
0800 80 567
Support in Russian
9 AM to 6 PM Mon-Fri CET
RMA
0800 80 567
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Spain
Tech Support
902 027 997*
Presales
912 754 908
Support in Spanish
12 PM to 10 PM Mon-Fri CET
RMA
902 027 997*
Support in Spanish
12 PM to 10 PM Mon-Fri CET
Support in English
10 AM to 7 PM Mon-Fri CET

* Red fija: establecimiento de llamada 0,09€ + 0,07€/ uncti. Estos precios pueden variar en unction del operador o en el caso de que usted llame desde un teléfono móvil.

 

Tech support is available in English 24/7/365

Sweden
Tech Support
08 517 616 68
Presales
08 517 616 69
Support in Swedish
9 AM to 6 PM Mon-Fri CET
RMA
08 517 616 68
Support in English
10 AM to 7 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Switzerland
Tech Support
044 511 8237
Presales
044 511 8238
Support in German
12 PM to 8 PM Mon-Fri CET
Support in French
12 PM to 10 PM Mon-Fri CET
RMA
044 511 8237
Support in German
12 PM to 8 PM Mon-Fri CET
Support in French
12 PM to 10 PM Mon-Fri CET
Warranty and RMA Support in English
12 PM to 10 PM Mon-Fri CET
 

Tech support is available in English 24/7/365

Turkey
Tech Support & Presales
90 212 8881494
Support in Turkish
9 AM to 6 PM Mon-Fri CET
10 AM to 7 PM Mon-Fri Local Time
United Kingdom
Tech Support
0871 200 0498*
Presales
020 3027 4626
Support in English
24/7/365
RMA
0871 200 0498*
Support in English
10 AM to 7 PM Mon-Fri CET

*Calls in UK cost up to £0.10 per min from BT Telephony Plan. Mobile and other provider's charges may vary.

Ukraine
Tech Support
0800 504 4620
Support in Russian
9 AM to 6 PM Mon-Fri CET
 
10 AM to 7 PM Mon-Fri Local Time
 

Tech support in English is available 24/7/365.

 

Additional Technical Resources

Live Chat
click here (English Only)
 
Linksys Community Forum
English Forum
click here
Spanish Forum
click here
German Forum
click here
 

Public Relation Contacts

Please note that Press and Analyst inquiries will be replied to only.

Linksys PR
click here

Open Source Requests

Please note that Linksys does not offer technical support via these e-mail addresses. Only Open Source inquiries/requests, or Security flaw reports will be responded to via the e-mail addresses below.

To learn more about Open Source for certain products, click here.

Open Source
click here
Security Issues
click here
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