Manually setting up PPPoE for the Linksys Mesh Router with the Linksys app
If your internet service provider (ISP) requires a Point-to-Point Protocol over Ethernet (PPPoE) connection, follow the steps in this article. Setting up your parent node with a PPPoE connection is easy! Before you begin: * Make sure you have your PPPoE account credentials (username and password) provided by…
Configuring wireless MAC Filter using your Linksys cloud account
The Media Access Control (MAC) address is a unique identifier assigned to each network adapter or Network Interface Card (NIC) of a computer or device. The MAC Filtering feature of your Linksys Smart WiFi Router will allow or prevent access to the network using this unique identifier. Why do you need it? Th…
Can’t access the router after turning ON the IPTV feature
The IPTV feature is exclusive to PCCW users with an IPTV subscription and is compatible only with specific router models, including Linksys MX4050-HK, EA9350-HK v1, EA9350-HK v2, WHW0301-AH v1, WHW0301-AH v2, MX5300-AH, EA8300-HK, and SPNMX56PW. This feature will not work if you are not a PCCW IPTV subscriber but …
Changing the name of a connected device using the Linksys app
The Devices section displays a list of your connected and offline clients. You will be able to identify the devices, check how many are connected, verify the WiFi settings, and connect Wi-Fi Protected Setup™ (WPS)-compatible devices to the network. This section also allows you to edit the name of the devices con…
How to enable IPTV Configuration on your Linksys router
If you are a PCCW customer with an IPTV subscription, you can enable IPTV Configuration on the router's web interface to get the most out of this service. Enabling this feature changes the router’s IP address from 192.168.1.1 to 192.168.10.1, along with other changes. Remember to use the new IP address to access the …
How to enable Safe Browsing using the Linksys app
The Safe Browsing feature of the Linksys app allows you to block content on devices connected to the network using Domain Name System (DNS) security. Directions 1. Log in to your Linksys app dashboard . 2. Tap on the menu icon at the upper left corner of the screen. iOS Android 3. Tap on Safe Bro…
Associating the Linksys Smart WiFi Router to your Linksys cloud account
The Linksys cloud account is a free service bundled with your Linksys Smart WiFi Router. This application allows you to configure your router settings locally or remotely over the internet. After setting up the router, you have to create a Linksys cloud account which you will need to associate with your router. A…
What are the different passwords I might have related to Linksys and Linksys products?
Linksys requires various passwords for easy and secure management of your network or account. If you aren’t sure which one to enter when asked, see the descriptions below. All of your passwords can be different, or they can be the same. 1. WiFi password Your WiFi password is created during the setup process of …
Accessing the DHCP Client Table through the Linksys cloud account
The DHCP Client Table contains information about the devices connected to the router either wired or wirelessly. It displays the name of the device, the interface it is connected to, the duration until the connection expires, and the assigned IP and MAC addresses. QUICK TIP: Devices NOT connected to the netw…
Deactivating your Linksys cloud account
Having a Linksys cloud account allows you to manage your wireless router's settings remotely. In case you have old inactive accounts or simply want to deactivate your account, follow the steps below: IMPORTANT: This article provides information on deactivating a Linksys cloud account. For instructions on how …
