Linksys MR55WH FAQs
HARDWARE INFORMATION |
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| What is the Linksys MR55WH? | The Linksys MR55WH router is powered by Cognitive™ Mesh technology that adapts to your WiFi needs. Your devices will always have a full-strength signal throughout your entire home. |
| What is the warranty of the router? | The warranty period is dependent on the country of purchase. |
| Where can I find the router’s serial number? | The router’s serial number is printed on the product label located underneath the device. You can also look for the serial number if you log in to the router’s web interface, click on Router Settings, then go to Troubleshooting > Status > Report > Serial Number. |
| What do the lights on the router indicate? | The router’s indicator lights provide you with information about the status of its operation. |
| Can the router be wall-mounted? | Yes. |
| How many ports are there on the router? | It has five ports:
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| What are the features and supported formats of the router’s USB port? | The router has one USB 3.0 port for external USB hard drives with the following features and support (exclusive to the parent node):
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| Are the router's antennas detachable? | No. The antennas are adjustable only. |
| Are Linksys MR55WH and LN3121 the same product? | Yes, the Linksys MR55WH and LN3121 are the same product with two model numbers. The label on the packaging is LN3121; on the product itself, it's MR55WH. |
SETUP AND INSTALLATION |
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| How do I set up the router? | You can set up the router through the Linksys app using Bluetooth® on your mobile device. |
| What are the requirements to set up the router? | You will need the following:
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| Can I set this up with a Linksys Velop Intelligent Mesh™ router? | Yes. |
| How do I add another router to my network? | You can add another router through the Linksys app. |
| What is the router's default WiFi name and password? | The default WiFi name is _LinksysSetup followed by the last three alphanumeric characters of the router’s MAC address. For example, _LinksysSetupXXX. The WiFi name and password are printed on the product label. |
| What is the router's default Guest WiFi name? | The Guest WiFi name is the same as your main WiFi with a "-guest" appended to it. For example, _LinksysSetupXXX-guest. The Guest WiFi is disabled by default. It can be enabled using the router's web browser or the Linksys app. |
| What WiFi security modes does the router support? | The router supports the following:
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| What is the router’s default IP address? | The router’s default IP address is 192.168.1.1. If an upstream device uses the same IP address, the router will automatically use a different LAN IP address to avoid any conflict. |
| What is the router’s default admin password? | The default administrative password is admin. |
| Does it support Linksys Aware and Linksys Shield? | No, these are not supported. |
| Does the router support Wi-Fi Protected Setup™ (WPS) pairing? | Yes. |
| Does it support the Blink node light and Night mode features? | No. These features are only supported on the Linksys MX6200 and MBE7000 series models. |
FIRMWARE UPGRADE |
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| How do I upgrade the router’s firmware? | You can set up the router to automatically upgrade the firmware or you can upgrade it manually. |
| How do I check the router's firmware version? |
You can do either of the following: • Log in to the Linksys app, tap the menu icon, and then tap on Network Administration > Nodes. Then, tap on your router and look for Firmware Version. • Log in to the router's web interface and go to Router Settings > Connectivity > Basic. Click the drop-down arrow next to Details in the Firmware Update section and look for Current Version. |
ADVANCED TROUBLESHOOTING |
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| After I set up my router with the Linksys app, there are nodes in “Connecting” status in the Networking Administration section of the app. How do I check if they are connected to the parent node? | After you have finished setting up your parent and child nodes through the Linksys app, the child nodes will need a few minutes to connect. Once the child nodes are connected to the network, they will have a solid white light. The app will also update each node's status after the connection is made. |
| I’m trying to add more routers to my network, but they are not being detected. What can I do to add them? | To set up your routers as child nodes, make sure that they are near the parent node (router connected to your modem), within 10 ft of distance. If possible, put them in the same room as the parent node. Once they have been added, you can move them to other locations as needed. |
| How do I reset the router? |
To reset the router, press and hold the reset button for about 10 seconds. The light on the front of the router will flash bright red, then it will dim out in three pulses, followed by one last bright red flash. Once you see the longer red flash, release the reset button, and wait for the router to boot up. |
| How do I access my router's dashboard? | You can access the dashboard through the Linksys app on a mobile device or the router's web interface on a computer. |
| I have connected a USB drive to a router that is in child mode and the app is not detecting it. What should I do? | If you are using another router that supports a USB drive, you must connect the drive to the router that is in parent mode. The External Storage feature is only supported when the router is in parent mode. It is not supported when the router is in child mode. |
| Does this support IPv6 RD for its internet connection? | Yes. It supports IPv6 RD and 6to4 tunneling. |
