私達にお任せください。
当社の専任サポートチームは、製品の保証期間内におけるパフォーマンスやハードウェアの問題に関して診断・サポートを提供します。スムーズな対応を行うために、サポートに連絡する際は製品のシリアル番号をご準備ください。
また、Linksys AIエージェント, オンラインサポートリソース, Linksysの多言語チャットサポート, and Redditコミュニティサポートなど、いくつかのオンラインサポートも提供しています。
Linksys AIエージェントをご紹介します！
スムーズでストレスのない体験を提供するために設計されたAIエージェントは、必要なときにいつでもチャットを通じてサポートを提供します。
Linksys(リンクシス)製品をご購入いただきありがとうございます。
インターネット接続の設定方法や、その他セットアップについてご不明点がございましたら、下記までお気軽にお問合せください。
Linksys(リンクシス)日本語カスタマーサポート
営業時間：午前9時～午後5時、月曜日～金曜日（週末は休業）
- 日本語カスタマーダイアル 03-6851-4359 (通話料金あり・国内料金)
- オンラインチャットサポート 英語・日本語その他多言語対応（機械翻訳）
オンライン製品セットアップマニュアル
Velop WRT Pro 7 日本語セットアップガイド
Velop MXシリーズ WHWシリーズ Linksysアプリ版 日本語セットアップガイド
E7350-JP 日本語セットアップガイド
E8450-JP 日本語セットアップガイド
E9450-JP 日本語セットアップガイド
オンライン製品サポート情報
https://support.linksys.com/home/?language=ja
日本国内向けサポート対象モデル:
(WiFiルーター) Velop WRT Pro 7 LN6001-JP MBE70, MX4200-JP, MX8400-JP, MX12600-JP, MX5300-JP, MX10600-JP, Atlas Pro 6 MX5501-JP, MX5502-JP, MX5503-JP, Atlas 6 MX2001-JP, MX2002-JP, MX2003-JP, WHW0101-JP, WHW0102-JP, WHW0103-JP, WHW0301-JP, WHW0302-JP, WHW0303-JP, MR7350-JP, MR9000X-JP, E7350-JP, E8450-JP, E9450-JP, E9452-JP
(スイッチングハブ) LN2305-AH, LN2308-AH, LN2305P-AH, LN2308P-AH, LGS105-JP, LGS108-JP, LGS116-JP, LGS124-JP
世界各国のサポート連絡先
US and Canada
North America Technical Support
- Online: Linksys Support Site.
- Phone: (800) 326-7114
- Available 9:00 AM to 9:00 PM EST, Monday – Friday (Closed on Weekends)
- Chat Support: 9:00 PM to 1:00 PM EST, Monday – Friday
Asia Pacific
If your country is not listed here, please click Chat Support.
Australia
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 0383838415 (Local Line; Domestic Rate Applies)
- Chat Support: English
Available: 1:00 PM to 5:00 AM AEST, Monday – Friday
Hong Kong
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: Cantonese, Mandarin, English
- Tech Support: 800902405
- Support in Cantonese and Mandarin (9:00 AM to 5:00 PM, Monday – Friday)
- Chat Support: English, Cantonese and Mandarin (machine translated)
Available: 10:00 AM to 2:00 AM, Monday – Friday
Japan
Available 9:00 AM to 5:00 PM, Monday – Friday (Closed on Weekends)
- Language: Japanese
- Tech Support: +81-368514359 (Domestic rate applies)
- Chat Support: English, Japanese (machine translated)
Available: 11:00 AM to 3:00 AM, Monday – Friday
対応時間：午前9時～午後5時、月曜日～金曜日（週末は休業）
- 言語：日本語
- テクニカルサポート：+81-368514359（国内料金が適用されます。）
- チャットサポート：英語、日本語（機械翻訳）
利用可能時間: 月曜日から金曜日の午前11時から午前3時まで。
New Zealand
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 098846264 (Local line; Domestic rate applies)
- Chat Support: English
Available: 3:00 PM to 7:00 AM, Monday – Friday
Singapore
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: Mandarin, English
- Tech Support: +65 3158 6277 (Domestic Rate Applies)
- Support in Mandarin: 9:00 AM to 5:00 PM, Monday – Friday
- Chat Support: English, Mandarin (machine translated)
Available: 10:00 AM to 2:00 AM, Monday – Friday
Taiwan
Available 9:00 AM to 5:00 PM, Monday – Friday (Closed on Weekends)
- Language: Mandarin
- Tech Support: +886-2-2656-3377
- Chat Support: English, Mandarin (machine translated)
Available: 10:00 AM to 2:00 AM, Monday – Friday
Europe
If your country is not listed here, please click Chat Support.
Belgium
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 080027126 (Toll Free)
- Chat Support: English, French, Dutch and German (machine translated)
Available: 3:00 AM to 7:00 PM, Monday – Friday
Denmark
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 07878723640 (Local line; Domestic rate applies)
- Chat Support: English
Available: 3:00 AM to 7:00 PM, Monday – Friday
Netherlands
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 0202253370 (Local line; Domestic rate applies)
- Chat Support: English, Dutch (machine translated)
Available: 3:00 AM to 7:00 PM, Monday – Friday
Norway
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 241 59849
- Chat Support: English
Available: 3:00 AM to 7:00 PM, Monday – Friday
Sweden
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 08 517 616 68
- Chat Support: English
Available: 3:00 AM to 7:00 PM, Monday – Friday
United Kingdom
Available 9:00 AM to 9:00 PM, Monday to Friday (Closed on Weekends)
- Language: English
- Tech Support: 02 030 274 625 (Local line; Domestic Charges apply)
- Chat Support: English
Available: 2:00 AM to 6:00 PM, Monday – Friday
Latin America
If your country is not listed here, please click Chat Support(8:00 PM to 12:00 PM CST, Monday - Friday).
Middle East and Africa
If your country is not listed here, please click Chat Support.
Saudi Arabia
Available 10:00 AM to 7:00 PM, Monday - Friday
Friday Prayer break: 12 PM to 1 PM (Closed on Saturday and Sundays)
- Language: Arabic, English
- Tech Support: 800 844 5905 and 800 850 0629
- Chat Support: English, Arabic (machine translated)
Available: 5:00 AM to 9:00 PM, Monday – Friday
For sales inquiries, please email [email protected].
United Arab Emirates
Available 11:00 AM to 8:00 PM, Monday - Friday
Friday Prayer break: 1 PM to 2 PM (Closed on Weekends and bank holidays)
- Language: Arabic, English
- Tech Support: 04 455 6801
- Chat Support: English, Arabic (machine translated)
Available: 6:00 AM to 10:00 PM, Monday – Friday
Tech Hub
Open Source Requests
To learn more about open source for certain products, click here.
Open Source Requests: Click here.
Security Issues
To send us an email concerning security issues on our website, click here.
Please note that Linksys does not offer technical support via this email address. Only open-source inquiries/requests or security flaw reports will be responded to via this email address.
