HARDWARE INFORMATION
The Linksys MX42SH-SG WiFi 6 Whole Home Mesh System for StarHub ISP supports the latest Wi-Fi® 6 (802.11ax) standard to deliver next-level streaming and gaming. It offers faster WiFi performance for lag-free online gaming and simultaneous streaming to any device.
It is designed to deliver gigabit WiFi speeds to every corner of your home, including your backyard and outdoor smart home devices.
The Linksys MX42SH-SG is for StarHub subscribers only.
The Linksys MX42SH-SG has the following parts:
- Ports:
- Three gigabit Ethernet ports
- One gigabit internet port
- Power port (12V, 3A)
- One USB 3.0 port for external storage with the following support:
- SMB v2.0
- UPnP®
- Up to 900mA current draw
- File systems:
- Windows®: NTFS, FAT32
- Mac®: FAT32, and HFS+ (journaled, non-journaled)
- Buttons and switches:
- Reset button
- Wi-Fi Protected Setup™ (WPS) button - must be enabled through the Linksys app first to use it
- One power switch (sliding)
These are the features of the Linksys MX42SH-SG:
- 802.11ax
- Tri-band
- Eight Spatial Streams
- 1.4 GHz quad-core processor
- Intelligent Mesh™
- Easy setup
- WiFi security
- Seamless Roaming
- Guest network
- Parental Controls
- Mobile Gaming
- Coverage of up to 2,700 sq ft per node
- IPTV support
With the latest firmware, the Linksys MX42SH-SG has the following default settings:
- The default IP address is HTTPS://192.168.10.1.
- The default Guest network IP address range is 192.168.3.x.
- NOTE: If the upstream device uses the same IP address, the router will automatically use a different LAN IP address to avoid any conflict.
- The router does not have a default admin password. You must create one when first accessing the LinksysSmartWiFi.com page through a browser or change the password using the Linksys app.
- The default WiFi name is _VelopSetupxxx (the xxx is for the last three digits of the router’s MAC address).
- Each router has a unique pre-assigned WiFi password (located at the bottom of the router).
- The default Guest WiFi name is _VelopSetupxxx-guest (the xxx is for the last three digits of the router’s MAC address).
- By default, all routers have the same guest default password which is BeMyGuest.
- The Guest network is disabled by default. It can be enabled using the
LinksysSmartWiFi.compage or the Linksys app. - Dynamic Frequency Selection (DFS) support is enabled by default.
The router weighs 0.95 kg (2.15 lb) and its dimensions are 4.45 in x 4.45 in x 9.57 in.
SETUP AND INSTALLATION
You will need the following:
- An active internet connection with StarHub
- The latest version of the Linksys app
- iOS or Android™ mobile device
- Bluetooth® (preferred for setup)
To set up the parent node using an iOS device, these are the things you need to do.
To set up the parent node using an Android device, these are the things you need to do.
To add another node to your existing WiFi, these are the things you need to do.
Yes, you can replace your standard router with the Linksys MX42SH-SG.
The Linksys MX42SH-SG supports the following WiFi security modes:
- WPA2™/WPA3 Mixed Personal
- WPA3 Personal
- WPA2 Personal
- Open and Enhanced Open
- Open
No. Other Linksys routers currently do not support these security options. It is highly recommended to leave the setting to default, otherwise, your other child nodes will disconnect from the WiFi.
Yes. Routers that are directly purchased from StarHub have support for the IPTV feature.
The WPS feature is disabled by default. But yes, you may connect your client devices by first enabling the WPS feature.
To do this using the Linksys app, go to Wi-Fi Settings > Connect a Device with WPS. To enable WPS using the LinksysSmartWiFi.com page, go to Wi-Fi Settings > Wi-Fi Protected Setup.
Yes. For the Linksys router to work with Starlink, you will need a Starlink Ethernet adapter, which you can find in the Starlink shop. Connect one end of the Ethernet cable to the Starlink Ethernet adapter and the other end to the Internet port of your Linksys router. Learn how to set up the Linksys router with Starlink.
FIRMWARE UPGRADE
It is highly recommended to use the automatic updates. Your router should have the Automatic update feature enabled by default. You can click on the Check for Update button on the LinksysSmartWiFi.com page to see if new firmware is available for the router.
The firmware version can be found in the Linksys app on the Network Administration screen. Then, tap on the menu icon and go to Network Administration.
TROUBLESHOOTING
With the latest firmware, the new default IP address has changed to 192.168.10.1.
To log in to the dashboard, open a web browser, enter "https://myrouter.local" in the Address bar, and press [Enter]. You may also use the router’s default IP address which is "https:// 192.168.10.1". If you have set up an IP address for the router, use that specific IP address.
Depending on which browser you are using, you may encounter an error when logging in to the router. To bypass this, follow these steps:
- Google Chrome™: click on Advanced > Proceed to 192.168.10.1 (unsafe)
- Firefox®: click on Advanced > Accept the Risk and Continue
- Microsoft Edge®: click on Advanced > Continue to 192.168.10.1 (unsafe)
- Safari®: click on Show Details > visit this website > Visit Website
The External Storage feature of the Linksys MX42SH-SG allows you to connect an external storage device to its USB port to share an entire hard drive.
It features one USB 3.0 port for a storage drive. If you have more than one router, you can connect a USB hard drive to each router.
The Linksys MX42SH-SG supports these file formats:
- Windows®: NTFS, FAT32
- Mac®: FAT32, and HFS+ (journaled, non-journaled)
No. The USB port doesn't support FTP.
To safely remove the storage device, these are the things you need to do.
To protect your hard drive, log in to the Linksys app or the LinksysSmartWiFi.com page and enable the Authentication option by setting up a username and password.
The username should have a minimum of four and a maximum of 12 alphanumeric characters, while the password should have a minimum of four and a maximum of 50 alphanumeric characters. Both can include valid characters such as an underscore ( _ ) or a dash ( - ).
Learn more about the External Storage feature of the Linksys MX4000 Series models.
To access the storage device, you need to first identify its IP address.
To reset the router, press and hold the reset button until the light on the top turns red, fades, and then flashes bright red.
IMPORTANT: Make sure that a bright red flash, followed by three to four quick faded red pulses, then another bright red flags,h occurs before you release the button.
You can recover the admin password through the five-digit recovery code printed on the product label at the bottom of the router.
The parent node should be a Linksys MX4000 Series model and should be purchased directly from StarHub. If you have purchased the node directly from StarHub and do not see the Mobile Gaming option or other StarHub features, make sure the node has the latest firmware.
You can log in to the Linksys app or the LinksysSmartWiFi.com page to see if there is an available update or you can set up the router to receive updates automatically.
With the latest firmware, this has been removed. The default region is now Singapore, since this model is only for StarHub customers.
With the latest firmware, the router requires you to log in using https://. You will get the error message if you use http://.
For the Linksys mesh router to work with a 5G router, your ISP must provide a 5G router with an Ethernet port for connection to the parent node.
