Setting up your Linksys parent node for Starry ISP

This article will teach you how to set up a Linksys parent node for Starry ISP. In this article, the Linksys MX5501ST for Starry ISP is used.

Before you begin:

Parent node: The node/router connected to your modem.
Child node: Another node used to extend your wireless network, such as another Linksys MX5501ST.
Write down the WiFi name and password located on the product label of the parent node.
With the latest firmware, the Linksys router supports Auto Configuration Server (ACS) with Starry’s internet connection. Meaning that once there is a connection from the internet port on the router to the Starry equipment, the router will self-configure itself. The solid purple light on the router will begin to flash white. When the light is solid blue, the router is ready to use. Do NOT attempt to set up the router with the Linksys app; attempting to do this while the router is going through ACS setup, the Linksys app will fail to detect it. Wait until the router has a solid blue light.

NOTE: A Linksys MX5501ST-RF with older firmware will require using the Linksys app to set up. Once you connect your node to your Starry equipment, the node’s light will turn solid purple, which means it’s ready for setup. If the solid purple light does not begin to flash white within 2 minutes, use the Linksys app to set it up.

Admin password - Once the parent node has internet connection, the default admin password will automatically change to the default WiFi password located on the product label on the bottom of the router.

Requirements

Linksys Mesh Router
Internet connection with Starry ISP
An iOS or Android™ mobile device with the latest version of the Linksys app.

Directions

1. Power ON the Linksys router and connect an ethernet cable to the internet port on the router and to the Starry equipment. Wait until the light is solid purple, meaning it’s ready to be set up.

2. The solid purple light will begin to flash white, meaning it’s going through automatic configuration. Once the Linksys light on the router is solid blue, the router is online and ready to use.

NOTE: Don't try to set up the node with the Linksys app while the node is going through ACS - the Linksys app will not find the node. Wait until the node configures itself, and the status light is solid blue. If the status light doesn’t turn solid blue, make sure the internet cable is plugged into the internet port. If the node still does not get online, you may contact Starry.

3. Connect your WiFi devices to the WiFi name, which is Starryxxxxx or VelopSetupxxx. The WiFi credentials are located on the product label.

Manage the node with the Linksys app. Download the Linksys app. For an Android™ device, click here. For iOS devices, click here.

Find out more:

Adding a child node to an existing Linksys Mesh system