Ping is a computer network administration utility used to test connectivity to a specific host in the network with the use of an Internet Protocol (IP) address or a specific website URL.
This article will give you step-by-step instructions on how to test the connectivity of your computer to your router using the ping command. Select your computer’s operating system below for specific instructions:
Windows® 11
Windows 10
macOS® Monterey
This article assumes that the 192.168.1.1 is used as the local IP address of the wireless router. If you’ve changed the router’s IP address, use that IP address to ping.
Windows® 11
1. Click on the Search field on the taskbar.
2. On the Search field, enter “Command Prompt” and then click on the Command Prompt program.
1. Click on the Search field on the taskbar and enter “Command Prompt”.
3. On the Command Prompt window, type “ping 192.168.1.1 –t” or the IP address of the wireless router then press [Enter].
Check if you are getting replies. If you get a different response, refer to the list of common responses below for the description.
2. Type "Terminal" on the search bar.
3. On the search results, click on the Terminal program.
4. Enter “ping 192.168.1.1” as the network address or the IP address of the wireless router then press [Enter].
Check if you are getting replies.
- Reply from – When you see this response from the address that you pinged, it means that your connection is good. The more replies you get, the better your connection is with the router. If it is showing a 0% loss on the packets that were sent and received, it’s an indication that you are having a stable connection.
- The Reply from response can be tricky so always remember to verify that you are getting a reply from the same IP address that you pinged. For example, if you typed in "ping 4.2.2.2", ensure that you can also see a reply from “4.2.2.2” and not from another number. If you are receiving a reply from a different IP address, this could mean that the IP address you pinged is not available.
- Request Timed Out – The ping command timed out happens when there’s no reply from the host or the destination host is down.
- Unknown Host – This response means that your computer cannot recognize the IP address that you are trying to ping. Check and make sure that the spelling of the host name is correct.
- Destination Network / Host unreachable – This means that the host you are trying to ping is down or is not operating on the network.
- Hardware Error – This usually means that your network adapter is disabled or you have unplugged the ethernet cable.