How to disable the Wi-Fi (Cox)
This article will walk you through general instructions on how you can disable the Wi-Fi on the Cox-supported devices below.
NOTE: The steps and instructions may vary depending on your router/gateway’s model. If your model is not on the list, contact your device’s manufacturer for support.
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NETGEAR® WNDR3700/R6300/N150/WNR1000/WNR2000/C3000
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Arris SURFboard® SBG6782
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Arris TG1682
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Cisco® DPC3825
Before you begin
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Make sure that the computer you use to access the web-based setup page of your router or gateway is either wired to it directly or is connected to it via Wi-Fi.
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Make sure to know your login credentials as these differ for every manufacturer. Contact your device’s manufacturer for support.
NETGEAR WNDR3700/R6300/N150/WNR1000/WNR2000/C3000
1. Launch a browser. Enter "https://www.routerlogin.net" in the address bar and press [ENTER].
2. Enter the login credentials for your device. The default username is admin and the default password is password.
3. Click on the Advanced tab.
4. Click on Advanced Setup > Wireless Settings.
5. Uncheck the Enable Wireless Router Radio for both the 2.4 GHz and 5 GHz networks.
6. Click on Apply.
Arris SURFboard SBG6782, Arris TG1682
1. Launch a browser. Enter "https://192.168.0.1" in the address bar and press [ENTER].
2. Enter the login credentials found on the back of your router.
2. Enter the login credentials found on the back of your router.
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The default username and password for Arris SURFboard SBG6782 is admin and motorola, respectively.
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The default username and password for Arris TG1682 is admin and password, respectively.
3. Click on Wireless > 802.11 radio.
4. Under Wireless Network, select Disabled. For Arris SURFboard SBG6782, do this for both 2.4 GHz and 5 GHz tabs. For Arris TG1682, click the dropdown menu for Wireless Radio Enable and select Disabled for both 2.4 GHz and 5 GHz tabs.
5. Click on Apply.
4. Under Wireless Network, select Disabled. For Arris SURFboard SBG6782, do this for both 2.4 GHz and 5 GHz tabs. For Arris TG1682, click the dropdown menu for Wireless Radio Enable and select Disabled for both 2.4 GHz and 5 GHz tabs.
5. Click on Apply.
Cisco DPC3825
1. Launch a browser. Enter "https://192.168.0.1" in the address bar and press [ENTER].
2. Enter the login credentials for your device. The default username and password for Cisco DPC3825 is blank.
3. Go to Wireless > Basic Settings.
4. Under Wireless Network, select Disabled.
5. Click on Apply.
2. Enter the login credentials for your device. The default username and password for Cisco DPC3825 is blank.
3. Go to Wireless > Basic Settings.
4. Under Wireless Network, select Disabled.
5. Click on Apply.
