Overview of the Linksys Smart WiFi Troubleshooting tool
The Troubleshooting section of the router’s web interface allows you to check the devices connected to the network, monitor traffic, and diagnose connection problems. These settings can be very helpful if you have to call your service provider or Linksys Support for help with your internet connection or router. Se…
How to perform a Speed Test on your network using your Linksys cloud account
The Speed Test Tool allows you to check the current upload and download speed of your internet connection. Here is a short guide about the difference in values of your download and upload speed: * Download speed – This pertains to how fast data is transferred from websites to your computer. * Upload speed – The…
Two Step Verification Frequently Asked Questions
TABLE OF CONTENTS 1. What is Two-Step Verification? 2. What Linksys products support Two-Step Verification? 3. What requirements do I need to use Two-Step Verification? 4. Where will the verification code be sent? 5. What do I do if I have not received the verification code? 6. Does Linksys ask for a…
What are the different passwords I might have related to Linksys and Linksys products?
Linksys requires various passwords for easy and secure management of your network or account. If you aren’t sure which one to enter when asked, see the descriptions below. All of your passwords can be different, or they can be the same. 1. WiFi password Your WiFi password is created during the setup process of …
Linksys Smart Wi-Fi system requirements
The Linksys Smart Wi-Fi is a free feature available for Linksys Smart Wi-Fi Routers . This feature allows you to access and configure your home network wherever you are. In order to use the Linksys cloud account, your computer must comply with the system requirements of the Linksys Smart Wi-Fi. See the table…
Problems with connecting to the WiFi on my wired network's child node
Scenario: I have a wired network where the parent and child nodes are wired to a managed switch. Why can’t I connect to the child node’s WiFi? See the workarounds below if either one will work: Workaround 1: When the node is set up with a managed switch as pictured below, your devices will not be able to co…
Changing the Linksys cloud account password using the Linksys app
This article will give you step-by-step instructions on changing your Linksys cloud account password using the Linksys app. In the examples below, an iOS device is used. 1. Log in to the Linksys app . 2. Tap on the menu icon at the top left-hand side of the dashboard. 3. Tap on Account. If you are…
How to block specific websites using the Parental Controls feature
Blocking specific websites is easy using Parental Controls on the Linksys app. Learn more about Parental Controls . Linksys app Web interface Linksys app 1. . 2. Go to the Parental Controls section of your Linksys app. If you haven’t set up Parental Controls on any devices, tap Control a Device . If you…
Overview of the Wi-Fi Settings feature on the Linksys app
This article provides an overview of the Wi-Fi Settings feature on the Linksys app. To configure the settings, log in to the Linksys app , tap on the menu icon, and select Wi-Fi Settings . Overview Setting Description Wi-Fi Name and Wi-Fi Password Displays your wireless network name and wireless passwor…
Configuring Client Steering and Node Steering on your mesh router
The WiFi Settings widget on the router's web interface now has a new Advanced tab where you can configure Client Steering and Node Steering. Both features are enabled by default as recommended and should only be turned OFF as the last resort once you have exhausted all other WiFi troubleshooting techniques. For a …
