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Home > Featured Products > LN1100 and LN1200 > Linksys LN1100 and LN1200 FAQs
Linksys LN1100 and LN1200 FAQs
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HARDWARE INFORMATION
What are the Linksys LN1100 and LN1200 routers?

 

The Linksys LN1100 and LN1200 are Linksys Cognitive™ Mesh routers that provide you with an easy way to connect by consistently optimizing connectivity across all your devices. The Linksys LN1200 only supports child mode and requires a Linksys Mesh parent node such as a Linksys LN1100.

 

What is Linksys Cognitive Mesh Technology?

 

Linksys Cognitive Mesh technology figures everything out for you by making continuous optimizations that improve your connectivity across all your devices.

 

What are the features of the routers?

Below are the features of the routers:

 

  • Linksys Velop Micro 6 Mesh Router
  • Linksys Cognitive™ Mesh technology
  • AX3000 simultaneous dual-band Wi-Fi® 6
  • Up to 3 Gbps WiFi speed
  • 2x2 spatial streams
  • Plug-and-Play setup
  • Night mode feature
  • WPA3 wireless security
  • Supports parent and child modes (Linksys LN1100)
  • Supports child mode (Linksys LN1200)
  • Mesh Pair button (Linksys LN1200 v2)
Where can I find the routers' serial and model numbers?

 

The serial and model numbers are printed on the routers' product labels.

 

What is the warranty on the routers?

 

The warranty period is dependent on the country of purchase.

 

Do they have indicator lights?

 

Each router has one status indicator light that gives you information about its operation. Learn more about the Linksys LN1100 and LN1200 status lights.

 

What are the hardware specifications of the router?

 

Linksys LN1100

 
Buttons and Switch

 

  • Reset button
  • Power ON/OFF switch
  • Pair button (Linksys LN1100 v2)

 

Ports

 

  • Four 1 Gbps ethernet LAN ports
  • One 2.5 Gbps internet WAN port
  • Power port

 

Linksys LN1200

 

  • Reset button
  • USB-C® power port

 

Product dimensions    

 

    • Linksys LN1100:
      • Length: 1.9 in
      • Width: 8.4 in
      • Height: 5.6 in
  •  
    • Linksys LN1200:
      • Length: 4.6 in
      • Width: 2.3 in
      • Height: 2.3 in

 

Power supply information

 

    • Linksys LN1100: 12V, 1.5A
    • Linksys LN1200: 5V, 3A USB-C® to AC adapter

 

Can I use the Linksys LN1100 or LN1200 with other Linksys products?

 

Yes. Both the Linksys LN1100 and LN1200 support other Linksys Cognitive Mesh products such as Linksys MX6200 and MBE7000.

 

What is the use of the Pair button on the Linksys LN1100 v2? 

 

The Pair button can be useful for adding a Linksys Mesh child node. If you have reset your router, it can be used to set up a parent Linksys LN1100 v2 and a child node at the same time.

 

SETUP AND INSTALLATION
How do I set up the routers?

 

The Linksys LN1100 bundled with Linksys LN1200 child nodes supports a Plug-and-Play setup out of the box. This means that once it’s connected to your modem and an internet connection is detected, it will automatically configure itself. It also supports manual setup.

 

What are the requirements for setting up the nodes? Below are the requirements for setting up the nodes:

 

  • An active internet connection
  • A Linksys LN1100 and LN1200. The Linksys LN1200 supports child mode only and it requires a Linksys Velop Mesh parent node such as the Linksys LN1100.
  • A Linksys cloud account for remote access
  • A mobile device or computer to manage your network settings
How do I set up the Linksys LN1100 for PPPoE connections?

 

The router will need manual configuration to get online.

 

How do I set up the Linksys LN1100 if I have reset it?

 

 

The Linksys LN1100 supports a plug-and-play setup right out of the box. However, if you have to reset the router, you will need to manually set it up again.

 

 

How do I add a child node to the Linksys LN1100?

 

If your Linksys LN1100 router came in a bundled package with other Linksys LN1200 child nodes, the child nodes will automatically be added to your network during the Plug-and-Play setup. However, if you have reset the child nodes and/or need to add more child nodes, here are a few methods available on how to add a child node.

 

What are the default settings of Linksys LN1100?

 

Below are the default settings of the router:

 

  • The default IP address is 192.168.1.1.
  • The default router password of an unconfigured router is the default WiFi password located at the bottom of the node.
  • The default WiFi name is Linksysxxxxx where xxxxx represents the last five characters of the node’s serial number.
  • Each node has a unique pre-assigned WiFi password located at the bottom of the node.
  • The default Guest WiFi name is Linksysxxxxx-guest.
How do I configure the WiFi access for guests?

 

Learn how to configure the Guest Access feature.

 

Can I set up the Linksys LN1200 as a parent node?

 

No. The Linksys LN1200 supports child mode only. They can only be added to another Linksys Velop Mesh parent router such as a Linksys LN1100 or another Linksys Velop Mesh Cognitive model.

 

SECURITY AND PRIVACY
What WiFi security modes does the Linksys LN1100 support?

 

The Linksys LN1100 supports the following settings:

 

  • WPA2™/WPA3 Mixed Personal
  • WPA3 Personal
  • WPA2 Personal
  • Enhanced Open Only
  • Open and Enhanced Open
  • Open
Does the Linksys LN1100 support Linksys Aware and Linksys Shield?

 

No, these features are not supported.

 

How do I configure Family Time?

 

Click on the on the links below to learn more: 


Family Time
How to schedule a pause using the Parental Controls or Family Time
How to Pause Internet Access

 

What is Safe Browsing?

 

Safe Browsing offers two services, Fortinet Security and OpenDNS to protect you from inappropriate or harmful content on devices that are connected to your network.

 

What is Linksys Privacy?

 

This is a pledge that Linksys does not track your app usage or online activities, use tracking cookies in any products or apps, nor share or sell your data for marketing purposes.

 

ADVANCED TROUBLESHOOTING
How do I access the Linksys LN1100's web interface?

 

Learn how to access the router's web interface.

 

How do I access the Linksys LN1100 remotely?

 

You must first associate your network to a Linksys cloud account. Once your network is linked to your Linksys cloud account, you can then access your network remotely using the Linksys app or LinksysSmartWiFi.com page.

 

I’m trying to add more nodes to my network, but the nodes are not being detected. What can I do to add them?

 

To set up your child nodes, make sure that they are near the parent node (node connected to your modem), within 10 ft of distance. If possible, put them in the same room as the parent node. Once they have been added, you can move them to other locations as needed.

 

How do I reset the Linksys LN1100 or LN1200?

 

To reset your router, press and hold the reset button for 15 seconds.

When you press and hold the reset button, you will see a red light in a fading pattern. When the fading pattern has stopped, which takes about 10 seconds, the light will turn OFF. Once the light turns OFF, release the reset button and wait for the node to boot up. Once the light is solid blue, it means that the router or node is ready for setup.

 

How do I check and/or upgrade the routers' firmware?

 

The nodes have a feature that automatically installs the latest firmware overnight and the upgrade only takes a few minutes. Make sure Automatic Firmware Update is turned ON. You can also manually check the firmware version of the routers and proceed with the upgrade if a new firmware is available.

 

I cannot get the setup wizard to open after setting up my router. What should I do?

 

After your router is online, if the setup wizard is not opening, try the following:

 

    • Make sure that your mobile device or computer is connected to the WiFi of the Linksys LN1100 router that is connected to the modem. The default credentials are located at the bottom of the router. You can also scan the QR code on the router using your mobile device.
    • Depending on the browser being used, you can try entering either "www.myrouter.info" or "myrouter.info".
    • If you are connecting via a VPN software, disconnect it. If you have any security software, try turning it OFF to isolate the problem.
    • Try a different browser or try opening an incognito tab within your browser.
    • If you are setting up the router again, the setup wizard is a one-time use out of the box. If for any reason your router was reset, open a web browser and access the router's web interface by entering "www.myrouter.info" or "myrouter.info" to manage your settings. You may also set up the router again
I completed the setup wizard, and the Linksys LN1100 is online, but it doesn’t show any light on its top. What should I do?

 

The setup wizard has an option for Night mode, which by default is set to ON. Night mode is a feature where the lights on a Linksys LN1100 router will automatically turn OFF from 8 pm to 8 am. If you run the setup wizard during this timeframe, be aware that the router will be in Night mode. To turn OFF this feature, you will need to use the Linksys app.

 

Can I use any USB-C cable to power ON the Linksys LN1200?

 

No. You must use the power adapter that came with the Linksys LN1200. Other USB-C cables are not supported.

 

I am unable to access the router's web interface by entering "www.myrouter.info" or "myrouter.info". What should I do?

 

If both URLs (www.myrouter.info and myrouter.info) are not working, you can try the following steps:

 

    • Make sure your device is connected to the router's WiFi network.
    • Try using an incognito or a different browser.
    • If your computer is connected to a VPN, disconnect from it.
    • Consider using the router's IP address instead.
    • Check if you have any security software enabled and try turning it OFF.
    • Check if the Safe Browsing feature is enabled. If it is, turn it OFF through the Linksys app. Tap on the menu icon > Safe Browsing > toggle the switch to disable > Save.

 

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