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Home > Featured Products > MBE7000 > Linksys MBE7000PW-HK for PCCW subscribers FAQs
Linksys MBE7000PW-HK for PCCW subscribers FAQs
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Two images of Linksys MBE7000PW-HK routers for PCCW

 

HARDWARE INFORMATION

What is the Linksys MBE7000PW-HK?

The Linksys MBE7000PW-HK is a Cognitive™ Mesh Wi-Fi® 7 system that provides a fast and secure home network for your home.

 

The Linksys MBE7000PW-HK router is for PCCW subscribers in Hong Kong only.

What is Linksys Cognitive Mesh Technology?
Linksys Cognitive Mesh technology figures everything out for you by making continuous optimizations that improve your connectivity across all your devices.
What is Wi-Fi 7?
Wi-Fi 7 is the latest generation of wireless connectivity that will transform digital experiences through seamless communication and lightning-fast data transfer. It is also known as 802.11be and boasts the highest modulation order among all existing Wi-Fi standards.
What are the features of Linksys MBE7000PW-HK?
It has the following features:
 
  • Linksys Cognitive Mesh technology
  • Tri-band Wi-Fi 7 BE11000
  • 802.11be
  • Pair button to quickly add child nodes
  • 1.5 GHz quad-core Qualcomm® processor
  • Supports 2.4 GHz, 5 GHz, and 6 GHz radio bands
  • Next-generation Orthogonal Frequency-Division Multiple Access (OFDMA) technology
  • Supports parent and child mode 
  • Linksys MBE7000PW-HK supports TR069/TR181 and IPTV feature
Where can I find the router’s serial and model numbers?
The serial and model numbers are printed on the router's product label. 

You can also identify the node through the following:
 

  • Product label: MBE7000
  • Packaging label: MBE7000PW-HK
  • Web interface: MBE7000 Series
What is the warranty on the router?
The warranty period is dependent on the country of purchase.
Does it have indicator lights?
The node has one status indicator light that gives information about its operation.
Can the router be wall-mounted?
No, wall mounting is not supported.
Is it compatible with the Linksys Intelligent Mesh™ system?
It is recommended to keep an all-Linksys Mesh Cognitive network.
How many ethernet ports are there on the router?

It has five ethernet ports:

 

  • One internet port (2.5 Gbps)
  • Four 1 Gbps ethernet ports
What is the Night mode feature?
The Night mode feature of the Linksys MBE7000PW-HK allows you to disable the light on the router and its nodes during specific hours. This helps minimize distractions or light disturbances in low-light environments, such as bedrooms or living spaces, while maintaining network functionality.
Does the Linksys MBE7000PW-HK support Multi-Link Operation (MLO)?

Yes, it supports the MLO feature.

SETUP AND INSTALLATION

How do I set up the router?

Setting up the router is quick and easy. Learn more.

What are the requirements for setting up the node?

For PCCW subscribers, a PCCW internet connection and an IPTV subscription for the IPTV feature.

How do I add a child node to the Linksys MBE7000PW-HK?

Learn how to add a child node to an existing network.

How do I configure the WiFi access for guests?
What are the default settings of this product?

Below are the default settings of the router:

 

  • The default IP address is 192.168.1.1. If you enabled the IPTV feature, the IP address changes to 192.168.10.1.
  • The default WiFi name is _Linksysxxxxx (where xxxxx is the last five characters of the serial number)
  • Each node has a unique pre-assigned WiFi password located at the bottom of the node.
  • The default Guest WiFi name is Linksysxxxxx-guest.
  • The default administrative password is the default WiFi password.
Does the router support Wi-Fi Protected Setup™ (WPS) pairing?

Yes, it supports WPS pairing via the soft button in the web interface.

SECURITY AND PRIVACY

What WiFi security modes does the router support?

The router supports the following settings:

 

  • WPA2™/WPA3™ Mixed Personal
  • WPA3 Personal
  • WPA2 Personal
  • Enhanced Open Only
  • Open and Enhanced Open
  • Open
How do I configure Parental Controls?
What is Linksys Privacy?

Linksys Privacy is a commitment to safeguarding your data. Linksys does not track your app usage or online activities, use tracking cookies in its products or apps, or share or sell your data for marketing purposes.

Does the router support HomeKit®?

While the Apple® HomeKit integration feature is not supported, your HomeKit-enabled devices will still operate normally, as they are treated as regular clients on your network.

ADVANCED TROUBLESHOOTING

How do I access my node's dashboard?

You can access the router’s dashboard by accessing the web interface.

I’m trying to add more nodes to my network, but they aren’t being detected. What should I do?

To set up your child nodes, ensure they are placed near the parent node (the node connected to your modem), ideally within 3 feet. If possible, position them in the same room as the parent node during setup. Once the nodes are successfully added, you can relocate them to your desired locations.

 

Other Linksys Mesh models may not support certain PCCW features, such as IPTV. Contact PCCW for their recommendation.

How do I reset the router?

To reset the router, press and hold the reset button for 10–20 seconds.
 
While holding the button, the router's light will display a fading red pattern. This pattern will stop after about 10 seconds, and the light will turn OFF. At this point, release the reset button and wait for the router to reboot. Wait for the light to turn solid blue, indicating that the node is ready to be set up.

How do I check and/or upgrade the routers' firmware?

The router automatically installs the latest firmware overnight, and the upgrade only takes a few minutes. Make sure Automatic Firmware Update is ON.

I have a 6 GHz client that isn’t connecting to the 6 GHz radio band. What should I do?

To connect to the 6 GHz radio band, the client device must support Wi-Fi 6E or Wi-Fi 7. If your device supports either, try moving it closer to one of the nodes for troubleshooting purposes.

How do I enable the IPTV feature on the Linksys router?

You can enable IPTV configuration in the Wi-Fi Settings section on the router's web interface.

How do I access the router after enabling the IPTV feature?

The IPTV feature is only available to PCCW subscribers with an IPTV subscription. This feature sets your router's IP address to 192.168.10.1, and you must now use that address to access the router. Learn more.

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