If your computer has previously connected to multiple WiFi networks, you may experience connectivity issues, especially when different networks share the same WiFi name (SSID). These conflicts can prevent your device from connecting properly. Removing old or conflicting WiFi profiles may help resolve the issue. This article will guide you through the steps to remove WiFi profiles from your computer.
Removing WiFi profiles or preferred networks cannot be undone. Make sure you know the credentials of your WiFi to be able to reconnect to it.
1. Click on the Windows 
icon and select Settings.
You can also right-click on the WiFi icon or network icon and click Network and Internet settings.
2. Click Network & internet and then select Wi-Fi.
3. Click Manage known networks.
4. Select the WiFi profile you want to remove and click on Forget.
1. Click on the Windows logo > Settings icon.
2. Click on Network & Internet and select Wi-Fi.
You can also click on the network icon on the lower right-hand side and click on Network & Internet settings.
3. Click Manage known networks.
4. Select the WiFi profile you want to remove and click on Forget.
1. Click on the Apple® icon and select System Preferences.
2. Select Network and then click on the Advanced button.
3. Select the WiFi profile you wish to remove under the Preferred Networks box; make sure it is highlighted, then click the minus (-) button.
You have successfully removed the network profile.
You can now try reconnecting to the WiFi to save it to your computer or device.
Find out more
Connecting to a hidden WiFi network
Connecting wireless computers to your WiFi
Connecting a WiFi computer to the guest's WiFi
