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Linksys MR20MS FAQs
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Linksys MR20MS router image

The Linksys MR20MS uses Intelligent Mesh™ and provides you with ultra-fast Wi-Fi® 6 technology to keep your connection going strong.

HARDWARE INFORMATION

What is Wi-Fi 6?
Wi-Fi 6 is based on the 802.11ax technology that delivers more speed, coverage, and capacity than ever before. With this, you can have gigabit speeds for a faster connection to handle all the latest streaming, gaming, and mobile technology.
Where can I find the router’s serial and model numbers?
You can find the serial number and the exact model number on the product label at the bottom of the router.
What is the warranty on the router?
The warranty period depends on the country of purchase.
Does the router have indicator lights?
Yes. The router has indicator lights that show the status of the device.
Can the router be wall-mounted?
Yes. You can set the router on a desk or mount it to the wall.
What can I plug into the USB port on the router?

The Linksys MR20MS has one USB 3.0 port for external storage devices only. This feature is only supported on the parent router. If you connect a USB drive to a router used as a child node, the drive will not be detected.

SETUP AND INSTALLATION

How do I set up the router?

You can use the router's web interface to set it up.

What are the requirements for setting up the router?

Below are the requirements for setting up the Linksys MR20MS:

 

  • An active internet connection
  • A desktop computer to set up and manage the router settings  
What is the default WiFi name (SSID) and WiFi password of the router?

The router's default SSID is _LinksysSetupxxx, where the last three digits of the MAC address are represented by "xxx", with a random WiFi password (each router has its own password).

How do I add another router to my network?

To add another router to the network,  follow these instructions.

SECURITY AND PRIVACY

What WiFi security modes does the router support?

The router supports these security settings:
 

  • WPA2™/WPA3™ Mixed Personal
  • WPA3 Personal Only
  • WPA2 Personal
  • Enhanced Open Only
  • Open and Enhanced Open
  • Open
Does the router support Parental Controls?

The router supports the free basic Parental Controls feature.

ADVANCED TROUBLESHOOTING

How do I reset the router to factory defaults?

There are two ways to reset the router to factory defaults:
 

How do I upgrade the router’s firmware?

By default, the Automatic Firmware Update feature on the router is enabled and will upgrade the firmware whenever a new version is available.

Does the router support bridge mode?

Yes. The router supports bridge mode. Learn more.

How do I access the storage device connected to the router?

To access the storage device connected to your node, you need to first identify its IP address. Once identified, follow these instructions.

Can I connect a USB printer to the router?

No. This is not supported.

How do I safely eject my hard drive from the router?

To safely eject the hard drive from the router, simply click Eject in the External Storage section located on the router's web interface.

How do I secure my hard drive from unauthorized access?

You can enable the Authentication option for the external storage device and enter the following information:
 

  • Username – use a minimum of four and a maximum of 12 alphanumeric characters.
  • Password – use a minimum of four and a maximum of 50 alphanumeric characters


The characters for the username and password must be alphanumeric or include valid characters like “_” or “-“.

What file system formats does the External Storage feature support?

The router supports NTFS, FAT32, FAT, and HFS+.

Can I connect a USB storage device to the router and manage it as an FTP server or media server?

No. This is not supported.

What is Dynamic Frequency Selection (DFS)?

Dynamic Frequency Selection (DFS) allows Linksys devices to operate in channels shared with radar that are typically much less congested than other 5 GHz channels. Reduced congestion means better performance and reliability for your network. Some Linksys Velop Mesh models use DFS to optimize your WiFi.

How do I enable or disable the DFS feature of the router?
Can I use DFS in my network with other routers in child modes?

Not every Linksys router is equipped with DFS support. If your router does support DFS, you will be able to identify it in the router's web interface.

Can my client devices connect to a DFS channel?

Only if your clients support DFS channels. If your clients do not support DFS channels, they can connect to the 2.4 GHz band instead.

I have turned ON DFS channels, and I am experiencing WiFi disconnection at times. How can I resolve this?

If the router detects radar systems that use the same DFS channels, the router needs to disconnect and switch to a different DFS channel to avoid interference. If you experience frequent disconnections because of the proximity of radar systems, you can turn OFF the DFS feature by going to Wi-Fi Settings Advanced Wi-Fi Settings > Dynamic Frequency Selection (DFS) and toggling the switch to turn it OFF.

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