HARDWARE INFORMATION
The Linksys SPNMX56PW offers massive simultaneous capacity for video, gaming, and high-speed data. It is easy to add to a modular system of nodes to give you flawless WiFi everywhere, an essential upgrade to any home.
This node is for PCCW subscribers in Hong Kong.
The serial and model numbers are printed on the product label. You can also identify the node through the following:
- Product label: SPNMX56
- Packaging label: SPNMX56PW-HK
- Linksys app and web interface: MX5600 Series
For warranty information, contact PCCW.
The node has one status indicator light that gives you information about its operation.
No, this is not supported.
Yes.
No, Linksys Intelligent Mesh products are not compatible with Linksys Cognitive Mesh products.
It has four ethernet ports:
- One 2.5 Gbps internet (WAN) port
- Three 1 Gbps ethernet (LAN) ports
The weight and dimensions are as follows:
- Dimensions: 3.385 x 3.385 x 7.3 in
- Weight: 0.50 kg (1.1 lb)
SETUP AND INSTALLATION
PCCW installers will provide first-time installation. If you need to reset the node, you can set it up again through Auto Configuration Server (ACS) setup.
You will need the following:
- An active PCCW internet connection
- A mobile device with the latest version of the Linksys app for remote access
- A Linksys cloud account for remote access
You can add a node through the Linksys app. You can also add a node that is not from PCCW as long as it's set up as a child node, not a parent node. However, it may not benefit from the features that PCCW offers. Contact PCCW first.
These can be found on the router's product label. The default WiFi name is _VelopSetup followed by the last three characters of the node’s MAC address, e.g., _VelopSetupxxx. Each router has a unique pre-assigned WiFi password.
The default admin password is "admin", but you will be forced to change it if you try to access the node locally through the web interface, whether the node is configured or unconfigured.
To configure the Guest Access/Guest Network feature, log in to the Linksys app, go to the menu, tap on Guest Network on your iOS device or Guest Access on Android™. Then, toggle the Guest Access switch to the ON position to enter your settings, and then tap Save.
The default guest WiFi name is _VelopSetupxxx –guest (the x's are for the last three characters of the router’s MAC address).
To configure Parental Controls, click on the links below:
How to Pause Internet Access
How to schedule a pause using the Parental Controls or Family Time
No. The node supports the PCCW automatic setup via ACS. When the node is connected from the Internet port to the PCCW equipment, it will begin to self-configure. If you try to set up the node with the app at this time, it will fail to detect the node. This is because it is detecting and setting up an internet connection for the parent node. Wait until the status light is solid blue, which means that the node is online and ready to use. You can then add the node to your Linksys app to manage your network.
WIFI SETTINGS
The Linksys SPNMX56PW supports the following settings:
- WPA2™/WPA3™ Mixed Personal
- WPA3 Personal Only
- WPA2 Personal
- Open and Enhanced Open
- Open
The node supports WPS, but it is not enabled by default and needs to be enabled first before you can connect your device. This can be done either through the Linksys app or the router's web interface.
On the Linksys app, go to Wi-Fi Settings > Connect a Device With WPS. On the router’s web interface, go to Wi-Fi Settings > Wi-Fi Protected Setup.
Once you have enabled WPS on either platform, you can proceed to pair your device.
While the Apple® HomeKit integration feature is not supported, your HomeKit-enabled devices will still function normally as they are treated as regular clients on your network.
ADVANCED TROUBLESHOOTING
The node will automatically update when the firmware is available.
The node doesn't support retail firmware or manual firmware updates. The node will only allow automatic firmware updates directly from PCCW.
You can check the firmware version through a web browser or the Linksys app.
- Log in to the Linksys app. Then, tap the menu icon, go to Network Administration > Nodes > select a node and look for Firmware Version.
- Log in to the router's web interface. Go to Router Settings > Connectivity > Basic. Click the drop-down arrow next to Details in the Firmware Update section and look for Current Version.
Press and hold the reset button until the light on the top turns red, fades, and then flashes bright red. Make sure you see a bright red flash, followed by three to four quick faded red pulses, and then another bright red flash before you release the button.
The Linksys app allows you to monitor and manage your node, as well as connect to your home network from anywhere and at any time. Here is a compilation of support articles to help you learn how to use the app and answer any questions you may have about it.
