Linksys Smart WiFi cloud services

What you need to know

We will begin to discontinue support for Linksys Smart WiFi services on selected products beginning on March 26, 2026.

Which models are affected by this?

The models are:

Linksys Velop Mesh routers

WHW01
WHW03 v1
WHW03 v2
MX4200 v1
MX4200 v2
MX5500
MX8500
MR6350 v1
MR9600 v1
MR9610
MR8300 v1
MR8300 v1.1
MR7500
MR75WH
MR7350
MR7340
MR7320
MR7310
MR5500
MR2000
MR20WH (LN3111)
MR20MS
MR20EC

Linksys EA series routers (non-mesh)

EA8300 v1
EA8300 v1.1
EA8100 v1
EA7500 v2
EA7450 v1
EA7430 v1
EA7300 v2
EA7250 v1
EA7200 v1
EA6350 v3
EA6350 v4

What’s new?

As technology evolves, Linksys systematically reallocates resources more towards the latest devices and technologies.

Here are the updates:

Access to your router using a desktop computer via LinksysSmartWiFi.com will no longer be supported.
To manage your router settings using a desktop computer, log in to the web interface of the router through local login using either myrouter.local or 192.168.1.1. To learn how to log in, follow these instructions.

On EA series routers, you can use a mobile device with a mobile browser such as Safari®, Google Chrome™, Firefox® or Microsoft Edge™. Make sure to use the desktop mode on your browser.
Creating new Linksys cloud accounts is no longer supported.
Setup using the Linksys mobile app is no longer supported.

If you ever reset your router and need to set it up again, follow these instructions to set it up using a desktop computer.

NOTE: For older Linksys router models such as the EA series, follow these setup instructions instead.
You can also add child nodes using the local web interface. Learn more.

NOTE: Adding child nodes does not apply to older Linksys router models such as the EA series.
While some options were previously hidden, you will now have access to additional advanced WiFi settings.

FREQUENTLY ASKED QUESTIONS

1. My device is not on the list of selected Linksys products. Does this mean I can still use the Linksys app and remote cloud access?

Once the LSWF cloud services are discontinued, this will affect all Linksys Smart WiFi models with Linksys cloud accounts. As for the rest of the items described, only those models on the list are affected.

2. What will happen to my Linksys cloud account data?

All data stored in the Linksys cloud will be permanently deleted during the decommissioning process. No action is required from users.

3. After the firmware upgrade, can I set up my device using the Linksys app?

No, setup through the mobile app is no longer supported on the latest firmware. You can set up your Linksys router using the web interface or using the 5-Button push method. For EA series routers, click here.

NOTE: Some router models do not support the 5-Button push method for setup. If this is the case, set up your router using the web interface instead.

4. Can I still use the Linksys app after upgrading to the latest firmware?

You can attempt to log in locally using the router’s local password when connected to your Linksys WiFi network. If this doesn’t work, you will need to use a wired or wireless desktop computer.

5. Can I still do remote access?

No. Linksys Smart WiFi remote services will no longer be supported with the latest firmware.

6. Will my Linksys router or mesh system still work?

Yes. Your Linksys router or mesh system will continue to operate normally. Only the features dependent on the Linksys app or cloud will be affected.

7. How can I manage my network after the Linksys app shuts down?

You can manage your router locally using the web interface by logging in to “https://192.168.1.1 or http://192.168.1.1” or “myrouter.local”. All router features and functions remain accessible and working.

8. I don't know my router's local password. What should I do?

For MX and MR series routers - follow these instructions.
For EA series routers - You will need to reset and reconfigure the router to create a new password.

9. Can I still add child nodes using the Linksys app for Linksys Mesh routers?

No. Adding child nodes using the mobile app is no longer supported for selected products. However, you can add child nodes using the following methods:

CA Router Setup tab (preferred method)
5-Button Push method

NOTE: Some router models do not support the 5-Button Push method for adding child nodes. If this is the case, use the CA Router Setup tab of the web interface instead.

10. Since the Linksys app and cloud are no longer available, how will I receive updates in the future?

Automatic firmware updates will continue to be provided. You can also manually update the firmware on your router using the web interface.

For EA series routers, please contact Linksys support.

11. Will this change affect my network security?

No, this will not affect network security at all. Your existing settings will remain intact until you reset the router.

12. I'm trying to log in with the router’s local password using the Linksys mobile app, but it’s not working. What should I do?

Try the following:

Make sure your device is connected to the Linksys WiFi network.
Make sure you know the router’s local password.

If you are not sure, you will need to recover the password using a desktop computer.
Force close the Linksys mobile app or delete it and reinstall it.
Open the app > click on the tab to select Router password and enter the router’s local password. The password is case-sensitive.
If this still doesn’t work, you will need to use a desktop computer.

For EA series routers, you can use a mobile browser on the mobile device.

13. Who can I contact for support?

We're always here to help. Contact us or visit the Linksys support page.