
HARDWARE INFORMATION
The light behavior indicates the different statuses and activities on your node. Learn more.
SETUP AND INSTALLATION
The node can be set up using the Linksys app or the web interface.
Adding another node expands your WiFi coverage. Follow these instructions.
To set up your node with Point-to-Point Protocol over Ethernet (PPPoE) connection, follow these steps.
Yes, you can use a wired backhaul instead of wireless. While ethernet backhaul is supported, the Linksys app does NOT support setting up over this medium yet.
However, you can first set up all your nodes using the standard setup using a WiFi connection. To set up your first node through the Linksys app, follow these instructions.
Once all your nodes have been set up, simply hardwire your nodes to your network using an ethernet cable. The node will automatically switch to a wired backhaul. Learn more.
Yes, it supports IPv6.
Yes, it supports Internet Protocol Security (IPSec), Point-to-Point Tunneling Protocol (PPTP), and Layer 2 Tunneling Protocol (L2TP).
The node replaces your router's function in the network, providing full-strength WiFi across your home up to 1,500 sq. ft. After setting up the node, you can set aside your old router.
Yes, it works with any DOCSIS 3.0 modem.
Yes. Using an ethernet cable, you can connect your device to an available ethernet port on one configured node.
Yes, you can use any available ethernet port on the node to add a switch.
Yes. Learn more.
Yes. Learn more.
Yes. Learn more.
Yes. For the Linksys router to work with Starlink, you will need a Starlink ethernet adapter, which you can find in the Starlink shop. Connect one end of the ethernet cable to the Starlink ethernet adapter and the other end to the Internet port of your Linksys router. Learn more.
FIRMWARE UPGRADE
The firmware version can be found on the Administration page. Learn more.
ADVANCED TROUBLESHOOTING
The dashboard is a snapshot of your mesh system. You can see how many devices are connected to your node. You can access the node's dashboard through the Linksys app or the web interface.
The Devices section gives you information about the devices connected to your network.
The Priority feature allows you to give internet connection priority to up to three devices. Those devices – wired and/or wireless – will always have the best access when connected. The nodes run a speed check to determine how to best distribute WiFi to the prioritized devices. Devices not on this list will share what’s left of your internet capacity.
The Parental Controls feature allows you to manage your devices' internet usage.
The Guest Access feature allows you to provide an internet connection to guests without giving them access to other devices within the network.
The Speed Check feature measures the internet download and upload speeds of your node.
The Linksys app has a simple Scan Channels button that automatically selects the best channel to resolve congestion and interference with other WiFi signals. Learn more.
On the Navigation Menu, the My Account option appears when you are logged in with your server account. When you are logged in via the local account, you will see the Log Out option instead.
The node displays only one guest WiFi name.
The default guest WiFi name is _VelopSetupxxx-guest, while the default password is blank, respectively.
It is highly recommended to change the default guest password.
You can block up to 10 specific URLs for each client.
You can choose up to three devices to prioritize.
It means that the nodes can connect over wired or wireless links, and will choose the best path to route the data between a client and the internet. If a node loses its connection to another node, the remaining nodes will self-heal and re-establish an internet connection through other nodes in the network.
The first node that you install in your system is called the parent node (connected to your modem), while the additional nodes you will install are called child nodes.
Yes, the parent node (connected to your modem with an internet connection) has a DHCP server.
Yes, the parent node (connected to your modem with an internet connection) has a NAT Firewall with a Stateful Packet Inspection (SPI) feature.
No.
Yes. Learn more.
The Reserve DHCP feature allows you to assign a permanent IP address to a specific DHCP client. To reserve an IP address, follow the steps below:
2. Tap the menu icon at the upper left side of the screen, then select Devices.
3. Select your online device under Connected Devices.
4. Tap on Reserve DHCP.
NOTE: Reserving an IP address can take up to 1 minute. After an IP address has been reserved, you can tap on Reserved IP to change the reserved IP address, if needed.
Identify the best location through the node's Spot Finder feature. This technology recommends the best placement of your nodes to reduce latency, maximize throughput, and improve range and signal strength.
The Domain Name System (DNS) is an internet service that translates domain names into IP addresses. Learn more.
On the Linksys app dashboard, tap on the menu icon> Network Administration > tap on each node to check the LAN IP address.
To check the IP address range of your node, follow the steps below:
2. Tap the menu icon at the upper left side of the screen, then select Advanced Settings.
3. Select Local Network Settings.
If you have set up a parent node and added two or more child nodes, they will work as one seamless network to provide reliable, secure, and super-fast WiFi for your home.
Log in to the Linksys app, tap on the menu icon, then select Network Administration. All your connected nodes are listed on the Network Administration page. You can tap on a node to view its information. If there is an offline message for a node, just tap on it and follow the instructions to resolve the issue.
If your old router is removed from the network, but is still powered ON, its WiFi will still be broadcasting. To solve this, unplug your old router's power supply.
NOTES:
- If your node is connected to an upstream modem router, and you find that you are in a double Network Address Translation (NAT) scenario, it is recommended to disable the upstream modem router's WiFi. Leaving it ON may have a negative effect on your Seamless Roaming experience since it is technically not part of the mesh network.
- If your upstream connection is a non-wireless double NAT device, it’s recommended to use the Bridge Mode option, especially if you have other devices connected to your upstream connection and need to be part of the node's mesh system. Learn more.
To connect to the WiFi using the Wi-Fi Protected Setup™ (WPS) PIN, follow the steps below:
2. Tap the menu icon at the upper left side of the screen, then select Wi-Fi Settings.
3. Tap Connect a Device With WPS.
4. Tap on the Use a PIN link.
5. You can either enter your device's WPS PIN in the field provided and then tap Connect, or if your device asks for the router's WPS PIN, use the PIN shown on the WPS page.
Each node within your network supports 64 WiFi clients per radio (parent and guest WiFi are hosted on the same physical radio). This means that, with each node in the mesh network, 128 WiFi clients are supported since there are two radios (2.4 GHz and 5 GHz) per node that can service clients.
Configuring your device’s security settings ensures that your network is safe from unauthorized access, malicious intent, and any cyber attackers. Learn more.
To reset the node, press and hold the reset button at the bottom of the product for 6 to 10 seconds. The light on top of the node will turn red and fade in three pulses. Do NOT release the button until the light goes out and then turns bright red. Learn more.
An unconfigured node's default administrative password is "admin". However, as soon as it goes through the setup process, a random secure password is created. To learn how to recover your admin password, follow these instructions.
You can restart your network through the Linksys app.
For the Linksys mesh router to work with a 5G router, your ISP must provide a 5G router with an ethernet port for connection to the parent node.
Yes. It supports IPv6 RD and 6to4 tunneling.
The Bridge Mode option allows you to use your node to extend your existing network. For example, if you have an existing router or gateway and you want to continue using your main router, you can enhance your WiFi using the node.
Also, when in Bridge Mode, your node will not have its own separate network. All nodes and client devices connected to the nodes will be part of your existing network. This way, all devices, regardless of whether they are connected to Velop or the existing gateway/router, are now on the same network, thus they can communicate with each other.
You will need to set up your node by following the standard setup procedure. For instructions on how to set up the first node through the Linksys app, follow these instructions.
Once your node is configured, you can then change the Connection Type to Bridge Mode using the Linksys app. Learn more.
Open the Linksys app, and go to Advanced Settings > Internet Settings. In the Connection Type section, select Bridge Mode.
If you are using the web interface, go to Connectivity > Internet Settings > Edit. In the Connection Type section, select Bridge Mode. Click Apply, then Ok.
Make sure you are using the latest Linksys app. Bridge Mode is supported on the Linksys app version 2.3.0 and later. Your node should also be running the latest firmware version.
On your Linksys app, you can go to Advanced Settings > Internet Settings to check if your Connection Type is in Bridge Mode. The node's web interface will also show on the homepage that it is in bridge mode.
The Device List, Speed Check, Parental Controls, Device Prioritization, Port Forwarding, and WiFi MAC Filters features are not supported when the node is in Bridge Mode.
Yes, the parent node must always stay connected via an ethernet cable to your modem or existing network.
No. Once the conversion is complete, all other child nodes can remain wireless, or you can also connect them via an ethernet cable to your existing network.
NOTE: If you ever need to change the mode back to Router Mode (or any other mode besides Bridge Mode), any child node that is connected via an ethernet cable may go offline.
No. After you choose the Bridge Mode option on the parent node, all your nodes will be in Bridge Mode.