1. How long does it take to ship my order?
We always make every effort to ship the product the same day that it is ordered. Each order must go through a credit approval process before it is forwarded to the warehouse for fulfillment. Each warehouse has a shipping cut-off time that varies by location. Orders received at the shipping warehouse past the cutoff time will typically ship the next business day. A more detailed explanation is provided below.
Ships within 24 hours: The item is in stock and will generally ship within the first 24 hours of order placement. However, orders received after 2 pm (EST) typically ship the following business day.
Ships in 1-2 Days: The item is in stock and will generally ship within the first 1-2 business days of order placement. Items placed before the cutoff time may still ship the same day. In some cases, the item may ship the following business day.
Ships in 2-5 Days: The item is in stock and will generally ship within the first 2-5 business days of order placement but may ship anytime within the first 5 days.
Ships in 1-2 Weeks: The item may be in stock or on order and will generally ship within the first 1-2 weeks after order placement. Orders can ship anytime within the first two weeks.
Ships in 2+ Weeks: The item may be in stock or on order and will generally ship within the first 1-2 weeks after order placement. Orders typically ship after 2 weeks but still may ship anytime within the first two weeks.
Pre-Order: Pre-Orders will be available on the "Availability" date shown on the product detail page. Pre-Orders typically ship within 24 hours of the product availability date. However, in some isolated cases, the item may ship within the first 2-5 days of the product availability date.
2. What is the total delivery time?
We do our best to accurately estimate when items will ship from our facilities and when they will be delivered to their destination. Estimated shipping time frames and shipping days are based on several factors, including your destination address, how quickly we can package the items for shipment, and the selected shipping method.
3. How can I track the shipping of my order?
The tracking number is listed on the Linksys shipping confirmation email as well as on the “Orders” tab of My Account. Enter the tracking number on the UPS website to track your order.
NOTE: All orders placed over the phone, or any online order's status can also be checked under the Orders tab in My Account.
4. What are the shipping methods and carriers?
To provide you with the widest selection of products as well as the highest level of service, your items may ship from multiple locations.
UPS Ground: Orders placed via UPS Ground are not guaranteed to be delivered within a certain timeframe. However, UPS Ground shipments are usually delivered within 3-7 business days of the ship date.
UPS 2nd Day: Items upgraded to UPS 2nd Day Shipping will arrive within 2 business days of the ship date.
UPS Overnight: Items upgraded to UPS Overnight Shipping will arrive within 1 business day of the ship date.
For some items “Overnight” and “2nd Day” shipping is available. Because not all of the items listed on our site are available immediately, selecting one of these options does not necessarily mean your order will arrive in one or two days. Please be aware that there is no weekend pickup or delivery for One-Day or Two-Day Shipping. Also, when you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.
Your order will arrive based on the shipping timeframe quoted on the site + the actual delivery timeframe for each item. If multiple items are ordered, they may ship from different locations or may be expedited when ordered, so items may arrive at different times.
Currently, we only support the delivery of hardware items within the United States.
While we make every attempt to fill all orders placed, an order may be delayed or back-ordered. If you do not wish to wait due to the delay or back-order, you may request a cancellation for your order by contacting us, provided that the item(s) has not shipped. If we do not hear from you before we ship the items, we assume that you have acknowledged and accepted the shipment delay.
If we cannot deliver your item(s) within 30 days of the order date, delay notice, or back-order notification (whichever is greater), a cancellation will be processed automatically and you will receive a prompt refund for any unshipped portion of your order if you had been charged. Please allow up to two billing cycles for the refund credit to appear on your credit card statement.
The availability information is approximate and may be based on information provided to us by various manufacturers and suppliers.
